You can chat with us by clicking on the bubble in the bottom right corner of your screen. If chat is unavailable, you can leave us a message or you can email us at service@crcmakeup.com. If you have an order number, please include it in the body of your email.

To speak directly with our Customer Support Team, give us a call at (214) 302-0290.  Voicemails are returned within 24 hours.

Camera Ready Cosmetics

<span id="isPasted" style="color: rgb(17, 17, 17); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If you receive a damaged or melted item, please notify us within 48 hours of receiving your package. Email&#xA0;<span style="box-sizing: border-box; color: rgb(17, 17, 17); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration: underline;"><a data-sanitized-target="_blank" href="mailto:service@crcmakeup.com" style="box-sizing: border-box; color: var(--colorLink); text-decoration: underline; background: transparent; text-underline-offset: 2px;" title="Email CRC customer service">service@crcmakeup.com</a><span style="color: rgb(17, 17, 17); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">, and we will send a prepaid return label to you. We do not offer refunds on damaged or melted items; we will, however, make sure you receive your product in excellent condition. If you wish to exchange a damaged item for a different color or product, we will issue you a store credit for the product once the return is received. You may use this store credit at any time. Store credits are not redeemable for cash, and you will not receive a refund.

If you receive a damaged or melted item, please notify us within 48 hours of receiving your package. Email service@crcmakeup.com, and we will send a prepaid return label to you. We do not offer refunds on damaged or melted items; we will, however, ma

Help! My product is damaged/melted. What do I do?

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Help! My product is damaged/melted. What do I do?Updated 4 months ago