You can chat with us by clicking on the bubble in the bottom right corner of your screen. If chat is unavailable, you can leave us a message or you can email us at service@crcmakeup.com. If you have an order number, please include it in the body of your email.

To speak directly with our Customer Support Team, give us a call at (214) 302-0290.  Voicemails are returned within 24 hours.

Camera Ready Cosmetics

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 10px; font-size: 16px; color: rgb(17, 17, 17); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Contact us within 48 hours of receiving your package, and our team will ensure you receive the correct item.</p><p style="box-sizing: border-box; margin: 0px; font-size: 16px; color: rgb(17, 17, 17); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you prefer a refund, please note that we cannot issue a refund until the product is returned in new, unopened, and unused condition.</p>

Contact us within 48 hours of receiving your package, and our team will ensure you receive the correct item. If you prefer a refund, please note that we cannot issue a refund until the product is returned in new, unopened, and unused condition.

I received the wrong product in my order. Can you fix this ASAP?

Order Management

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Shipping and Delivery

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Help! My product is damaged/melted. What do I do?

Product Issues

What is a pre-order?

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Pre-Orders

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International Related Questions

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Subscriptions

I received an email saying that my order was canceled due to suspected fraud. What does this mean and how can I proceed?

I am trying to log in to my account, but your system does not recognize me. I have purchased from you before, but it is saying my email is not found. Can you help me?

I received the wrong product in my order. Can you fix this ASAP?Updated 4 months ago